FAQs
Welcome to our FAQs. Here, you’ll find quick answers to the most common questions about our Lake Austin boat rentals and captained pontoon tours. Each section opens with a simple click, which makes it easy to find the information you need.
If you still have questions after reviewing this page, we’re happy to help. You can call us at 512-809-7742, and our team will answer right away. You may also send us an email through our Contact Us page. Because we want your booking experience to be smooth and stress-free, we’re here to assist you at any time.
Wake Riderz does not have lifeguards on duty. Swim at your own risk.
All boat rentals require an industry standard 20% minimum gratuity. You can always tip more if you desire to.
A 50% deposit option is available at check out if your booking date is more than 14 days in advance.
For an additional charge we can provide an XL cooler with 2 large bags of ice. Let us know 1 day prior to your booking date.
All rentals come with a Wake Riderz boat captain. All of our captains are boat safety certified and know how to navigate the lake very well.
Yes, subject to availability.
Only vaping is allowed when the boat is parked and not within the seating area. No cigarettes or cigars are allowed on any of our boats.
Main pick up / drop off location: Loop 360 Boat Ramp
Waterfront locations: Call 512-809-7742 for more information.
Restaurant locations: Call 512-809-7742 for more information.
- 140 horse power engine
- Wake Riderz boat captain
- Aqua Lily Pad
- Bluetooth enabled stereo system with speakers
- Charging ports for cell phone
- Full overhead sun shading option
- Fuel
- Life jackets
NOTE:
Our boats don't have restrooms on board. Please use facilities bathroom prior to boarding. However, restroom breaks are available. Please inform your boat captain.
This is a public boat ramp operated by Travis County Parks, from which we depart and drop off only. There is an entry fee collected by Travis County Parks at the booth. Parking is free outside of the park.
Pricing (subject to change):
$5 per person, checks or cash only
$3 for ages 62+
$0 for ages 12 and under
Food, drinks and alcoholic beverages are permitted. Glass containers are prohibited.
NOTE:
Anyone consuming alcohol on board must be 21 years of age or older and may do so reasonably. Wake Riderz reserves the rights to terminate service at anytime for consumption that adversely affects and/or endangers the physical well-being of other persons and/or oneself, and/or which leads to damage of property. Wake Riderz does not provide or sell alcohol.
We understand plans change. Our goal is to be fair to both our customers and our captains who reserve time for your booking.
1. All cancellations made more than 48 hours before the scheduled rental time are subject to a $125 administrative cancellation fee, plus the non-refundable Reservation Processing Fee charged at the time of booking. All cancellations must be submitted in writing to [email protected].
2. All cancellations made within 48 hours of a rental or no-call/no-shows on the day of a rental, regardless of circumstances, are non-refundable. The full booking amount will be charged.
3. No refunds are given once a rental has started or completed.
4. Please arrive a minimum of 30 minutes early for parking and entry. Late arrivals will not be compensated with additional time.
INCLEMENT WEATHER POLICY:
1. Inclement weather may include heavy rain, lightning, unsafe lake conditions, or extreme temperatures. Inclement weather cancellations are made at the sole discretion of Wake Riderz and based on radar readings and lake conditions for your scheduled time of departure.
2. Inclement weather cancellations are fully refundable, less the non-refundable Reservation Processing Fee.
3. Before cancelling, the option to reschedule for another date and/or time will be offered. Any difference in pricing will not be adjusted. Reschedules may remain on file as a credit for up to 1 year.